Frequently Asked Questions

 

Why do you only offer programs?

We at have taken the most common problem facing our families today and come up with a solution. Time.

Our students are known for being high quality artists that have endless opportunities no matter what path they choose, as well as being ‘all-rounders’ meaning strong in multiple genres.

We want our students to be able to focus on school and family demands, but not give up what they love. We also want them to continue to push their own boundaries and maintain the intense and focused level of training they have come to know and thrive on.

We at HFD don’t do ‘standard’. We are constantly pushing the envelop and racking our brains for the next level we can offer our artists. This revolutionary new programming is unlike anything you will currently find at any other school.

 

How do I choose a program?

Simple! Just select what age or year at school and this gives you the appropriate program. It really couldn’t be easier!  Please see our Programs tab for more detailed information on your stars path.

 

What if there's no previous experience?

We welcome students of all ages, abilities and interests.
If your child has no previous experience, please rest assured that they will be welocmed, accomidated for and caught up within a matter of months.
We are big on inclusion as well as ensuring that each artis big or small feels a part of the team and family and walks away feeling confident in their new found love of the arts.

What if my artist has had previous dance training?

If previous training is involved, always start with the program within the standard school level. We always assess all students within their trials as well as throughout the year to ensure htat they are able to achieve their personal best. If any alterations need to be made, the director of the studio as well as our dedicated techers will review placemens.

Can we do a trial?

We want new students and families to really get a feel for our programming and what we have to offer. We find it is often hard to decide after attending once. For our new artists, we are happy to offer you to undertake a 2 week trial, and if you feel as thought it is not the right fit, then you know!

For the first program a student attends, they need to wear comfortable clothing they can move freely in. Depending on the program, you will be advised whether shoes or bare feet is best appropriate.

When is tuition due, how do I pay?

To make things super easier for you, tuition is run monthly via autopay. No more remembering due dates for invoices or things getting lost in your inbox!

Tuition is inclusive and broken down into simple manageable payments and is debited on the fifteenth of each month from February to December, with the exception of December payments being processed on the 1st for families to better plan into the holiday period. 

 The best part is – NO HIDDEN COSTS. Your monthly payment is predictable.

Your program costs are calculated across the year, and then divided into monthly installments. 
There are no extra costume fees, rehearsal fees, or extra class fees and we do not charge a performance fee for students to perform in any of our shows. 

Please note the withdrawal policy on 1 month’s notice up until October. From October, students are fully committed to shows and through to the end of the year. Further information can be found in the terms and conditions when enrolling.

 

 

 

What other costs may be involved?

The only costs outside of your inclusive monthly fee will be items such as shoes, tights or uniforms.

We source all these items to get the best price and can fit them as well as have them delivered to the studio so it’s one less trip to the specialty dance stores. Your child will be fitted, ordered for, and will come home with their items – too easy!

The other outside costs may be extra performances, competitions, events, or holiday programs.

Please note the withdrawal policy on 1 month’s notice up until October. From October, students are fully committed to shows and through to the end of the year. Further information can be found in the terms and conditions when enrolling.

 

Is there a limit on class sizes?

Our classes are ‘capped’ at the appropriate capacity for the age group and studio size. However, just as there is a limit on too many, there is also a program minimum. Depending on circumstances, programs that have less than 6 attending students enrolled may be cancelled and an alternative arrangement will be made to accommodate those enrolled.

 

Do I have to stay the whole time?

Nope!
We encourage you (if it’s possible) to go grb a coffee, run any errands, drop the other kids at the other sports, put the dinner on, finish the last bit of work you were pulled away from or just relax if you’re able to take 5 minutes to yourself!

Your artist is well taken care of and we just ask that any students grade 4 or under have  someone come in to pick them up at the end of their program. Those students without a personal phone also need to wait upstairs to be collected as we cannot allow students to wait on the street for pick ups.

 

 

Can family sit in on classes?

The short answer is no.
This goes from our ‘Little Bits’ right through to our senior classes. For our little ones, with the exception of the first lesson or 2 for those under 5, we find that parents appreciate the time as well as even our littlest stars developing confidence and a sense of pride once completing a class by themselves. We don’t mind you popping your head in to see what they are learning, but we find that parents get the most joy out of seeing their kids on stage at a whole new level than they where at previously. We like to call this the big surprise of just how much their artists have accomplished!

Why is there a Uniform Policy?

Hunger For Dance maintains a dress code to promote a sense of team inclusiveness and equality amongst students. 
The HFD uniform requirements also allow teachers to assess student technique, problems with alignment, and other important aspects of dance training. It also stops students from becoming inhibited when working in class.
Uniform can be purcahsed through the studio.

Who will be teaching my rising star?

Hunger For Dance prides itself on providing quality dance education, driven by high quality teachers. Teachers at HFD are amongst the highest qualified and industry experienced in their field. Our teachers are carefully selected for their qualifications, experience and talent as well as what they can offer our students. We aim to provide not only the correct knowledge and skills but also passion in our studios. Our students are also regularly given the opportunity to learn from internationally renowned choreographers both Australian and from overseas. There is no length we will stop at to provide the most opportunities for our artists to grow.

Our student teachers are also taught and guided through the appropriate channels to ensure they are confident and well equipped to teach and deliver the Hunger For Dance standard. All our teachers have valid WWCC’s (Working with Children Checks) and knowledge in first aid.

Are HFD annual showcases compulsory?

Showcases are optional, however there is an opt out date that must be adhered to for costuming and class content purposes. Showcases are a wonderful way for students to showcase all their hard work and learning to their friends and family. Our showcases are a no-pressure environment with an emphasis on the joys, thrills and sense of accomplishment through performing, with a professional feel from an audience perspective that will leave you speechless after seeing your very own star smash their personal goals.

 

Is private coaching and extra performance opportunities only available to select students?

Not at all.
At HFD we offer private tuition to all of our students who wish to undetake it. We pride ourselves on giving every student the training they desire whether it be for competitions, extra work on achieving goals, or just a little extra help with their class work or something coming up at school.
Please see our Private Coaching information for more details.

 

Privacy Policy

The Privacy Policy is set out in the documents and forms part of the Terms and Conditions upon enrolment.

Hunger for Dance we will collect Information from the Customer, including Personal Information, to establish and manage the Customer’s enrolment with Hunger for Dance and for related purposes. Without this information Hunger for Dance may be limited in the service that they can provide the Customer.

7.1 Compliance with Australian Privacy Principles

Hunger for Dance will comply with the Australian Privacy Principles, as well as other applicable laws protecting privacy. All Personal Information that we handle is managed in accordance with those laws.

7.2 Acceptance of Privacy Policy

By providing Hunger for Dance with Personal Information and/or by using Hunger for Dance, the Customer agrees to the collection, holding, use and disclosure of the Customer’s Personal Information as described in the Privacy Policy contained in clause 7 of these Terms and Conditions. Hunger for Dance may modify this clause 7 to ensure that it complies with the Australian Privacy Principles at all times and will notify the Customer of any changes as soon as reasonably practicable.

7.3 Personal Information collected by Hunger for Dance

When the Customer enrols in Hunger for Dance classes, Hunger for Dance may ask the Customer for a variety of Personal Information including the Customer’s name, date of birth, gender, email address, phone number, any relevant medical information, including information relating to injuries and allergies and credit card information. Hunger for Dance may ask the Customer about or collect further Personal Information about the Customer on a case by case basis including as required or permitted by law.

7.4 How Personal Information is Collected

Hunger for Dance will generally collect information directly from the individuals to whom it relates, but may also collect information about an individual from a third party such as a School, contracting company or providers of third party services related to the Customer’s enrolment with Hunger for Dance. Hunger for Dance may collect Personal Information:

  • via our website;
  • directly from the Customer, when the Customer provides it to Hunger for Dance (including agents or contractors of Hunger for Dance);
  • from publicly available resources;
  • from third parties (where appropriate) including from schools and suppliers, such as uniform suppliers

7.5 Use of Personal Information

The Personal Information Hunger for Dance collects, holds, uses and discloses is primarily gathered for:

  • providing the Customer with products and/or services;
  • establishing the Customer’s AutoPay account;
  • sharing with the Customer any updates, including any Program updates and news;
  • improving the services provided to the Customer by Hunger for Dance, including addressing any issues or problems the Customer may have with Services.
  • answering any of the Customer’s queries or otherwise contacting the Customer regarding the Personal Information the Customer has provided; and
  • any other purpose disclosed to the Customer at the time the Customer’s Personal Information is collected

Hunger for Dance will generally only use the Customer’s Personal Information for the purposes for which it was collected, as outlined above. However, where appropriate, Hunger for Dance may handle Personal Information relying on exemptions that are available under the Privacy Act and other applicable laws.

7.6 Disclosure of Personal Information

For the purposes described in this clause 7, we may disclose Personal Information, subject to any restrictions imposed by the Privacy Act and any other relevant legislation, covered by this Privacy Policy:

  • to our related bodies corporate (as appropriate);
  • to our suppliers, service providers, professional advisers and agents including the following service providers:

o IT development;

o Maintenance providers;

o professional advisors such as lawyers, accountants and auditors;

o data storage providers;

o POS operators; and

o Schools;

  • to government agencies or regulatory bodies where required;
  • in the event of a reorganisation, merger or sale of our business (or any part thereof), we may transfer any and all Personal Information we collect to a relevant third party for the purpose of the arrangement
  • where necessary to protect the rights or safety of any of its students, employees or a third party;
  • where an individual to whom the Personal Information relates has consented to the disclosure; or
  • where we are allowed or required to by law or have a public duty to do so, including compelled by a court or law enforcement.

Subject to the exceptions set out in this clause 7.6, we will not exchange your information with any third party for any other purpose. We will not disclose your Personal Information overseas.

7.7 AutoPay and Links to other Sites

Hunger for Dance website may contain links to other websites. Hunger for Dance does not make any representations about any third-party websites that may accessible through the Hunger for Dance website. We also not make any representations about AutoPay’s privacy practices. The privacy policies applicable to such other websites and third parties, including AutoPay, may differ substantially from this clause 7 and, so the Customer must ensure that they read the relevant terms and conditions and policies prior to use.

7.8 Storage and Security

Hunger for Dance will use all reasonably endeavours to ensure that the Customer’s Personal Information collected by Hunger for Dance will protected against loss, theft and misuse, as well as against unauthorised access, modification or disclosure of the Personal Information under Hunger for Dance’s control. Hunger for Dance will destroy or de-identify any Personal Information that Hunger for Dance no longer requires. However, the internet is not a secure environment and although care is taken, Hunger for Dance cannot guarantee the security of information provided to it via electronic means.

7.9 Access and Correction

The Customer can access the Customer’s Personal Information collected by Hunger for Dance upon request. It is the Customer’s responsibility to ensure that they advise Hunger for Dance of any updates to the Customer’s Personal Information to ensure that Hunger for Dance can maintain correct and updated Personal Information. 

7.10 Complaints Handling

If the Customer wishes to make a complaint about the way Hunger for Dance has handled their Personal Information (including if the Customer believes Hunger for Dance has breached the Privacy Act) the Customer may do so by contacting Hunger for Dance at info@hungerfordance.com.au. If the complainant considers that Hunger for Dance have failed to resolve the complaint satisfactorily, the complainant can complain to the Office of the Australian Information Commissioner (they can be contacted via email at: enquiries@oaic.gov.au. 





 

error: This content is protected.